Salesforce.com Reviews
Salesforce.com reviews are a must have before considering this customer management software. You may be disappointed if you don’t read these Salesforce.com reviews.
Overview
Uh-mazing.
There’s a reason this is #1 on the top 10 customer management software list.
Salesforce.com is not the original CRM, but the original customer management software that allowed medium and small businesses a low-cost, simple, easy to use and easy to set up software to manage their customer relationships.
Salesforce.com includes many different products including:
- Sales Cloud (focus on sales)
- Service Cloud (focus on customer service)
- RemedyForce (focus on IT)
- Chatter (collaboration software)
- Jigsaw (business contact management)
- Force.com Platform (cloud platform for business software applications)
- Heroku (cloud platform for business software applications)
- Database.com (cloud hosted databases)
- AppExchange (Salesforce.com marketplace for add-on modules)
Each of these is owned and operated by Salesforce.com and expands the core capabilities of the base Salesforce.com platform to be nearly anything you need it to be.
Features
Most of the products have a free trial version.
- Accounts and contacts
- Tasks and event tracking
- Email integration
- Google Apps integration
- Mobile access via iPhone, iPad, Droid OS
- File library
- Customizable reports
Price
All products are paid for on a monthly basis, per user, and paid in full for 12 months.
- Contact Manager: Contact management for up to 5 users: $5/user/month
- Group: Basic sales and marketing for up to 5 users: $25/user/month
- Professional: Complete customer management software: $65/user/month
- Enterprise: Customized customer management software: $125/user/month
- Unlimited: Priority support and tailored customer management software: $250/user/month
